What We Collect and Why We Use It
When you open an account with us, we collect the registration details you provide — your name, email address, and the mobile number linked to your e-wallet. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record transaction references so we can
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reconcile your account balance and handle any disputes. We do not store your full wallet credentials or PIN; payment authentication stays inside the respective e-wallet app. We also collect device and session data — the type of device you use, your IP address region, and how
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you navigate the lobby — so we can detect unusual login attempts and keep your account secure. This data is never sold to third parties. We may share limited transaction records with payment processors only when it is necessary to complete a transfer you initiated. Data
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retention follows the period required by applicable law in your eligible region; once that period lapses, records are deleted or anonymised. If you are in Depok or anywhere else in Indonesia, the same collection and retention rules apply to your account equally.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.